Warranty Policy

Warranty Information

Thank you for choosing CHOMEX for your housing needs. We are committed to providing high-quality products and exceptional customer service. To ensure your peace of mind, we offer the following warranty coverage:

  1. Structural Warranty: CHOMEX provides a 3-year structural warranty on all our homes. This warranty covers any defects in materials or workmanship that affect the structural integrity of the home.
  2. Electrical and Plumbing Warranty: In addition to the structural warranty, CHOMEX offers a 3-year warranty on replacement parts for electrical and plumbing systems. This includes components such as wiring, fixtures, and plumbing fittings.

Exclusions: Please note that our warranty does not cover damage caused by misuse, neglect, accidents, or natural disasters. Additionally, modifications or alterations made to the home by the homeowner or third parties may void the warranty.

Claim Process: If you encounter any issues covered by our warranty, please contact our customer service team promptly. We will work with you to assess the problem and provide appropriate solutions or replacements as necessary.

Limitation of Liability: CHOMEX's liability under this warranty is limited to the repair or replacement of defective parts or materials. We are not liable for any consequential or incidental damages arising from the use or installation of our products.

Transferability: This warranty is non-transferable and applies only to the original homeowner who purchased the CHOMEX home.

Disclaimer: CHOMEX reserves the right to modify or update this warranty policy at any time without prior notice.

Thank you for choosing CHOMEX. We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction and peace of mind. If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us.